Policy on Accommodation Appeals

Policy on Accommodation Appeals

THE UNIVERSITY OF NORTH CAROLINA AT CHAPEL HILL

ACCESSIBILITY RESOURCES & SERVICE

Adopted July 28, 2016

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I. INTRODUCTION

The University of North Carolina at Chapel Hill (“University”) is committed to assuring the accessibility of its programs, activities, and services. The University facilitates accessibility by providing students and applicants for admission who have a documented disability with reasonable and appropriate accommodations and services.

The University’s Accessibility Resources & Service (“ARS”) is the office on campus that is responsible for addressing the needs of students and applicants with disabilities. In order to receive disability accommodations, students and applicants must timely submit the required documentation described in ARS’s Policy on Student and Applicant Disability Accommodations, available online at Student and Applicant Accommodations.

As described below, students and applicants have several options for seeking review of an ARS determination regarding the student’s or applicant’s eligibility for services or accommodations or an ARS decision to deny a requested service or accommodation. Because ARS exclusively addresses the disability needs of students and applicants for admission to an academic program, ARS is unable to assist faculty members, staff members, and postdoctoral scholars. Employees with questions or concerns regarding disability accommodations should contact the University’s Equal Opportunity and Compliance (“EOC”) Office by email at eoc@unc.edu or by calling 919.966.3576 (711 NC Relay).

 

II. ACCOMMODATIONS APPEALS PROCEDURES

A. Accommodations Reconsideration Process

The Accommodations Reconsideration Process provides students and applicants with the opportunity to request a redetermination of an ARS decision about a student’s or applicant’s eligibility for services or for particular accommodations or services. A student who wishes to initiate this inquiry should request a review of the service or accommodation by the ARS Accommodations and Modifications Committee. The membership of the committee includes professionals from the following areas:

  1. ARS staff members,
  2. Campus Dining Services, 
  3. Campus Health Services,
  4. Counseling and Psychological Services,
  5. Department of Housing and Residential Education,
  6. The Learning Center,
  7. Other campus officials as necessary and appropriate.

This request can be made by contacting ARS in writing or by telephone and requesting that the Accommodations and Modifications Committee revisit the challenged decision.

Students and applicants are encouraged to submit their request for reconsideration as soon as possible following their receipt of the disputed determination.

During its review, the Accommodations and Modifications Committee may ask the student to provide additional information so that the Committee can carefully and thoroughly reassess the initial determination(s) made.

 

B. University Grievance Process

At any time, a student or applicant may file a report alleging that the University has failed to provide reasonable disability-related accommodations to the student or applicant pursuant to the University’s Policy on Prohibited Discrimination, Harassment and Related Misconduct (“Policy”), which is available online at http://policies.unc.edu/files/2013/04/PPDHRM.pdf. The Policy, which prohibits unlawful discrimination, harassment, and retaliation based upon a student’s or applicant’s protected status, including a student’s or applicant’s disability, describes a student’s or applicant’s reporting options and applicable procedures.

The student or applicant may file a report under the Policy following an unsatisfactory determination of the Accommodation and Modifications Committee. Alternatively, the student may bypass the Accommodations Reconsideration Process altogether and proceed directly to the University’s Grievance Process.

Further information about the University Grievance Process is available from the EOC Office. The EOC Office may be contacted by email at eoc@unc.edu or by calling 919.966.3576 (711 NC Relay).

 

D. Federal Agency Grievance Procedures

At any time, a student or applicant who believes that the University has not lawfully accommodated the student’s or applicant’s disability may file a complaint with the U.S. Department of Education’s Office for Civil Rights (“OCR”). Contact information for OCR appears below.

U.S. Department of Education
Office for Civil Rights
1100 Pennsylvania Ave., NW
Room 316
P.O. Box 14620
Washington DC 20046-4620
202.208.2545

 

III. RELATED UNIVERSITY POLICIES

University’s Statement on Non-Discrimination
 
University’s Policy on Prohibited Discrimination, Harassment and Related Misconduct
 
University’s Non-Discrimination for Student Organizations Policy