Accessibility Resources & Service

ARS Updates

This information is updated frequently - please continue to check back for updates

ARS Office Operations

The ARS Office is open from 8 AM until 5PM, Monday through Friday. However, we are doing our part to protect the university community by practicing distancing and limiting face-to-face meetings, with appointments continuing to remain in the virtual setting. All appointments and meetings will be held either via Zoom, Yellow Schedule or phone. Please email ars@unc.edu with questions and/or to set-up a meeting. If you received an invitation to discuss accommodations, please visit our website to set up a virtual appointment. Please also feel free to call the main office line at 919-962-8300 and leave a voicemail message with your student name and PID, purpose for calling, and a number where you can be reached. ARS will listen to the voicemail and send it to the most appropriate staff member to respond. All voicemails will be returned by the end of the business day or early the next business day either with a return call or via email. All documentation sent to the office in request of an accommodation must either be emailed or faxed, or the provider can fill out the online form to attach documents.

The ARS Zoom Chat Room is open for questions! Please feel free to visit us during drop-in hours Monday through Friday from 9 AM until 12 PM, and 1 PM until 4 PM. Our ARS Student Leaders are ready to help you with general questions. For questions outside of the Zoom Chat Room hours, please email ars@unc.edu for help.

Testing Accommodations and Scheduling Exams

The ARS Testing Center is open in a very limited capacity. Due to community guidelines on physical distancing and implementation of a cleaning schedule, we are scheduling up to 6 testers at a time within 3 blocks (9-11am; 11:30-1:30pm; 2-4pm), for a total of no more than 18 testers per day. Instead of using the ARS Hub to schedule exams, students must request an exam to be scheduled with us through use of the Non-Standard Scheduling Request (NSS) form. The NSS form lists the criteria for exams we will be able to proctor. ARS will not schedule an exam at the Testing Center unless the accommodations meet these criteria, and all other requests will be considered on a case-by-case basis. Students with testing accommodations such as low distraction, extended time, stopped clock, etc., may need to have those accommodations proctored by the instructor or a TA for the course if they have availability. Due to the limited capacity, considerable flexibility will be needed in the scheduling of exams if they are to be taken at the ARS Testing Center. Exams may not be able to be scheduled on the same day or at the same time as the rest of the class. For on-line exams utilizing an LMS platform like Sakai or GradeScope, instructors can support most accommodations by extending the time in the platform and allowing for a student to seek a location that is conducive to their accommodated environment. If a student is approved for stopped clock while testing, instructors can add 10% of the total testing time to facilitate that accommodation. Students are expected to only use this time if needed and are still bound to uphold the honor code.

Accommodation Implementation

If a student is approved for accommodations such as Supplemental Notes, Alternative Text, Audio Notetaker, CART, etc., they will need to visit https://ars.unc.edu/students/request-forms to make those requests using the appropriate form, paying close attention to the advance notice ARS requires. We would appreciate receiving any such requests as soon as possible so that we can get to work on them. Waiting until the start of classes may result in a delay given the volume of requests we receive.

Our RoadMap Resources and FAQs can be found HERE.

The ARS Hub - A Guide

The ARS Hub, available at https://arshub.unc.edu, is used to manage:

Accommodations Notifications
Test and exam scheduling
Testing materials
Managing ARS resources
Communication between instructors and students

For INSTRUCTORS: See the ARS Hub INSTRUCTOR Orientation Document

For STUDENTS: See the ARS Hub STUDENT Orientation Document

Read More . . .

Resources

Making Accommodations - Faculty

Making an Accessible Google Doc - Faculty

RoadMap for Return Related Resources

Tech to support your studies - Students

Universal Design Ideas - Faculty

Using Google Drive - Faculty

Twitter @ARSatUNC

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