General Documentation Guidelines

Documentation must substantiate the fact that the condition (disability or chronic medical condition) is present, limiting a major life activity or major bodily function with impacts upon functioning.

ARS utilizes flexibility and discretion in determining how recent documentation must be.  Changing conditions and/or changes in how a condition impacts the individual may warrant more recent documentation or periodically updated documentation. 

Licensed health care professionals may use the Provider Documentation Form to share documentation with ARS. Generally, sufficient documentation includes detailed documentation from a medical provider or a psychological/psycho-educational evaluation including the below numbered items as a minimum:

Emotional Support Animal (ESA) Documentation

Students requesting an Emotional Support Animal (ESA) as an accommodation, and the licensed professionals providing documentation, should refer to our Animals on Campus page.

As of November 2019, The Federal Trade Commission (FTC) has been asked to investigate websites that purport to provide documentation from a health care provider in support of requests for an ESA. The websites in question offer documentation that is not reliable for purposes of determining whether an individual has a disability or disability-related need for an ESA because the website operators and health care professionals who consult with them lack the personal knowledge that is necessary to make such determinations. Please be aware that ARS neither requires nor recognizes an ESA "license", "registration", "certificate" or "vest" as the basis for establishing the legitimacy of an ESA.

Emotional Support Animal (ESA) documentation should include statements specific to:

1. ​the existing and continuing diagnostic and therapeutic relationship you have with your provider;
2. your provider’s specific diagnosis of the condition and its severity;
3. the methodology used to arrive at this diagnosis;
4. ​the functional limitations resulting from this diagnosis and a clear articulation of how the animal will mitigate these functional limitations;
5. the observations, evaluations or means by which the provider has determined that an ESA would be a reasonable accommodation, and;
6. the provider’s confirmation that the ESA has been prescribed for treatment purposes and as part of a care or treatment plan and is necessary to help alleviate symptoms associated with your condition and how it will be critical in allowing you to use and enjoy university housing services. 

Licensed health care professionals may use the Provider Documentation Form to share documentation with ARS.

Please Note:

• Accommodations cannot be provided retroactively. 
• In order for ARS to consider requests for reasonable accommodations including academic, housing and dining accommodations, students must submit the documentation discussed, within the applicable section of the Policy, to ARS at least 14 calendar days prior to the start of the course or the event or time for which the student is seeking accommodations. Please note, returning students with agreed accommodations do not need to submit a Self-ID form for accommodations for any subsequent semesters but must issue notifications to their instructors.
• Similarly, applicants needing accommodations for a selection process or event for admission to an academic program at the University must submit the documentation discussed within this section of the Policy to ARS at least 14 calendar days prior to the need for accommodations.
• Under certain circumstances ARS may be able to identify provisional accommodations pending receipt of further supportive documentation; upon receipt of appropriate documentation ARS will make a final determination.
• Students seeking accommodations in relation to an assistantship or paid position are advised that such a determination is made by the Equal Opportunities and Compliance Office.